Shipping Policy
How shipping charges, processing times, carriers, tracking, and delivery issues are handled.
Shipping charges
The shipping amount shown in the cart is the shipping charge for your order. It is calculated using the destination ZIP code and available package information such as weight and dimensions.
The amount charged for shipping is not a promise that the exact same amount will be paid to a carrier for the final label. We may purchase postage from USPS, UPS, another carrier, or a shipping service, and we may choose a different eligible service when fulfilling the order.
Processing time
Orders normally leave our location within 1–3 business days after cleared payment. Business days exclude weekends and postal holidays.
Transit time
Typical domestic transit is approximately 2–8 business days after carrier acceptance. Transit dates are estimates, not guarantees, and remote destinations, weather, carrier disruptions, or other events outside our control may cause delays.
Where we ship
Website checkout is initially intended for United States domestic addresses. International shipping is not offered through the website unless a product page specifically says otherwise.
Tracking
When the selected service provides tracking, the tracking number will be associated with the order after the label is purchased.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address. If a shipment is returned because the address supplied at checkout was incomplete or incorrect, additional shipping charges may be required before it is sent again.
Lost or damaged shipments
If a package arrives damaged, keep the item and packaging and contact us promptly with photos. If tracking shows a delivery problem or a package appears lost in transit, contact us so we can review the shipment and available carrier remedies.