Returns & Refunds
Our standard return window and what happens when an item is damaged, incorrect, or simply not a fit.
Standard returns
Unless a product page clearly states otherwise, contact us within 14 calendar days after delivery if you want to return an item. The returned item must be sent back in substantially the same condition in which it was received, with included parts and accessories.
Change-of-mind returns
For returns based on preference, fit, compatibility, or another change of mind, the customer is responsible for return shipping. Original shipping charges are not refundable on change-of-mind returns.
Wrong, damaged, or materially not-as-described items
If we sent the wrong item, the item arrives damaged, or the item is materially different from the listing, contact us as soon as practical and preferably within 7 days of delivery. We may ask for photographs. When the problem is our responsibility, we will provide an appropriate resolution and cover reasonable return shipping when a return is required.
Refund timing
After a returned item is received and inspected, approved refunds are normally initiated within 3 business days to the original payment method. The payment provider or bank may take additional time to post the credit.
Cancellations
If you need to cancel an order, contact us immediately. We will make a reasonable effort to cancel before shipment, but cancellation cannot be guaranteed after fulfillment has begun.